Call us for any questions and customer support1-800-257-7718
To learn more about G1G client portal and customer support click here
On March 11, 2020 the World Health Organization (WHO) declared the coronavirus a pandemic. On March 13, 2020 the President of the United States declared the outbreak a national emergency. The Centers for Disease Control and Prevention (CDC) state that the complete clinical picture is not fully known. Typically younger demographics experience mild symptoms while older persons and those with pre-existing conditions can have severe symptoms, including illnesses resulting in death.
The current outbreak of coronavirus (COVID-19) is affecting travelers and their loved ones in many ways. The disease continues to grow at an exponential rate in many countries around the world, and most concerns over travel insurance fall into two main categories:
Travel Medical Insurance benefits can offer protection should you contract coronavirus and need to receive medical treatment. Travel Protection Insurance (which includes travel medical insurance as well) can offer protection should your trip be interrupted or impacted by travel bans or restrictions related to the coronavirus pandemic. Cancel for Any Reason (CFAR) Policies offer you the ability to cancel your trip before you leave for ANY reason including any concerns surrounding coronavirus on your health or itinerary. Coverage depends on a policy's specific exclusions, the destination, and date you purchased the plan. Most travel insurance plans do not cover epidemics or pandemics after a travel warning for the primary destination has been escalated to a level 3 or higher by the US State Department. For more details about how you can protect yourself, your loved ones, or your trip during this global health emergency, contact one of our Customer Care Experts today.
Travel Insurance breaks down into two categories. Understanding the distinction between Travel Medical Insurance and Travel Protection Insurance can all make the difference in getting the coverage you need.
Travel Insurance breaks down into two categories. Understanding the distinction between Travel Medical Insurance and Travel Protection can all make the difference in getting the coverage you need.
Travel medical coverage protects you from unforeseen injuries, accidents, or illnesses. If you arrived at your destination before any Coronavirus restrictions were put in place, you should be covered. If you've purchased your plan after travel warnings and alerts were issued, you might not be covered.
Trip Protection gives you coverage for pre-paid expenses like flights and bookings, as well as for lost luggage. If you currently have a Trip Protection policy, coverage for Coronavirus might not be provided if you didn't purchase a Cancel for Any Reason upgrade.
If you need to extend, modify, or cancel your plan, visit your Customer Portal. You can also find your policy details and information on filing a claim in Customer Portal as well. You can also connect with our Customer Care Experts with any questions about your current G1G policy on the phone or through chat!
Travel insurance
What You Need to Know About Coronavirus & Travel Insurance
Coronavirus (COVID-19); Effects on Travel and What Can You Do
All of the plans on G1G are top-rated from the best underwriters all across the globe. Also, our system only shows you plans you are eligible for. Feel free to ask our Customer Care Representatives any questions you have about the quote or policies, we are more than happy to assist you at any step along the way!
Call or chat with one of our Customer Care Representatives at anytime - we are open 24/7/365. Tell them about your trip and travel needs and they will recommend the best plan for you, and give you all the details about the policy. Our reps will explain your quote and link you to a page where you can review all of the details for yourself!
If you need to use your plan during your trip, contact us immediately over phone, live-chat, or email. We are here to help you. If you need to file a claim, our Claims Advocacy Team will guide you through the process.
Once you have selected your plan, you purchase directly from us and you will instantly receive your digital ID card, proof of insurance, access to a recommended provider network, and emergency medical support contact information, along with access to our Claims Advocacy Team.
Since we know travel plans can change at any moment, all of our customers have the option to cancel or extend their plan as needed. With G1G's Money Back Guarantee, if a plan is cancelled before its expiration, we'll pro-rate your refund for any days you have left.
Instantly compare policies from the best providers around the world
Call us anytime at 1-800-257-7718. Our licensed crew members are available 24/7
