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Policy premiums are always refundable and may be canceled before or during your trip; but most will require a small service fee. If you cancel before your departure, you will simply be charged a small service fee. If you have already departed from your home country, you will be pro-rated on top of the service fee. To cancel a policy, simply go to your customer portal and follow the instructions. After doing so, you will receive a confirmation email with your policy cancelation details and the refund should process in a few business days.
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