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What happens if I am hospitalized abroad?

Contact us immediately - or as soon as you possibly can. You can do this by calling our 24/7 assistance line or logging into your customer portal and filing a claim. If your policy provides for Emergency Medical Evacuation, we will assist you in relocating to a treatment facility best suited for your needs. Prior to traveling abroad, check your provider directory of hospitals and treatment facilities at your destination. Receiving treatment at a provider recommended facility gives you the assurance of receiving the best available care, and your claim process will be expedited as well. If there is no provider recommended facility at your destination, and you find yourself hospitalized, be sure to contact us as soon as possible. We will ensure you receive the best available care at your destination or if better treatment options are present at home, we will help quickly get you there.

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